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Hotel · Kyoto · Kyoto

Cross Hotel Kyoto

A 4-star Kyoto hotel close to the Kamo River and the Sanjo-Ohashi Bridge, with spacious rooms and a strong service record.

  • 9.1 guest rating from 4,907 reviews
  • 5-minute walk to Kamo River and Sanjo-Ohashi Bridge
  • 24-hour reception and currency exchange on site
9.1 Perfect 4907 reviews Booking.com 9.1 · 4907 reviews

About

Cross Hotel Kyoto

Cross Hotel Kyoto sits in the Nakagyo district, a 5-minute walk from the Kamo River's Sanjo-Ohashi Bridge. The 4-star property has 303 rooms, many with views of the surrounding mountains, and is a 20-minute walk from the circa-1618 Chion-in Temple Complex.

The hotel is equipped with a restaurant, coffee shop, and leisure/TV room. Practical touches include currency exchange, luggage storage, 24-hour security, and a lift. All rooms are non-smoking and come with air conditioning, a mini-bar, tea and coffee facilities, and a flat-screen TV.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent service and staff — Guests consistently mention the friendly, polite, and attentive staff, with one review highlighting the team's patience during a difficult check-in situation.
  • Central location near river and shopping — A 5-minute walk to the Kamo River and close to Kawaramachi's shops, restaurants, and bars, making it easy to explore the city on foot.
  • Spacious, clean modern rooms — Guests describe rooms as spacious, clean, and modern, with some offering mountain views and balconies.

Worth weighing

4 to weigh
  • No parking on site — The hotel does not list parking among its amenities. Guests arriving by car may need to find public parking nearby.
  • Check-in window ends at midnight — Check-in runs from 15:00 to 23:59. Late arrivals after midnight are not accommodated within the standard policy.
  • No pets allowed — The hotel does not permit pets on site, which may be a limitation for travelers with animals.
  • Some rooms may feel cluttered — One review noted the twin room had a lot of decorative furniture, which could feel cramped for some guests despite the generally spacious rooms.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Elegant King Room

  • 1 King-size bed

Japanese-Style Suite

  • 2 Single beds
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Premium Suite

  • 2 Single beds
  • Mountain view
  • Shower
  • Coffee machine
  • Heating

Twin Room Mobility accessible

  • 2 Single beds
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Superior King Room

  • 1 King-size bed,2 Single beds,3 Single beds
  • Shower
  • Non-smoking
  • Bathtub
  • Balcony

Deluxe Corner Twin Room

  • 2 Single beds,1 King-size bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Standard Queen Room

  • 1 Double bed,2 Single beds,1 King-size bed
  • Shower
  • Non-smoking
  • Bathtub
  • Balcony

Deluxe Twin Room

  • 2 Single beds,2 Double beds,1 King-size bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Trouser press
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Dining & Services

  • Restaurant
  • Leisure/ TV room
  • Fax/Photocopying

Accessible & Family

  • Cots
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 4907 reviews

Guest-rated 9.1/10 from 4,907 reviews

Booking.com · 9.1 · 4907 reviews
9.1Verified guest

“The twin room was nice, though there was a lot of decorative furniture; the bathroom was great.”

9.1Verified guest

“Breakfast was rich and amazing with options for everyone, and reasonably priced. The location was great, close to the subway, and the staff were friendly and polite.”

9.1Verified guest

“The room was surprisingly spacious, making it easy to move around and relax.”

9.1Verified guest

“I enjoyed varied breakfasts with great coffee and very good fruit.”

9.1Verified guest

“The restaurant was excellent with good food and nice staff; we ordered special dishes. The hotel's central location was a short walk to Kawaramachi, with a huge variety of restaurants and bars nearby.”

9.1Verified guest

“Perfect location with easy access to restaurants and shops. The modern room and large bathroom were great.”

04 — Location

Getting around Kyoto

The property sits in Kyoto.

Kamo River & Sanjo-Ohashi Bridge: A 5-minute walk from the hotel, the Kamo River and its historic bridge are ideal for a stroll or riverside relaxation.

Chion-in Temple Complex: About a 20-minute walk away, this circa-1618 Buddhist temple is a key historical site in Kyoto.

Kawaramachi Shopping District: A short walk from the hotel, this area offers numerous restaurants, shops, and bars, as noted by guests.

71-1, Daikokucho, Nakagyo-Ku, Kyoto, Kyoto, 604-8031, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
301 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Cross Hotel Kyoto?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Does Cross Hotel Kyoto allow pets?

No, pets are not allowed at this property.

Is there parking at Cross Hotel Kyoto?

The hotel does not list parking as an amenity, so guests arriving by car may need to find public parking nearby.

Does Cross Hotel Kyoto have a restaurant?

Yes, the hotel has a restaurant on site, and guests have praised its food and service.

Are rooms air-conditioned?

Yes, all listed room types include air conditioning.

Is Cross Hotel Kyoto accessible for guests with disabilities?

Yes, the hotel offers rooms and facilities for disabled guests, including a wheelchair-accessible room and accessible bathrooms.

The bottom line

Cross Hotel Kyoto earns high marks for its location, service, and room quality, making it a solid choice for travelers who want to be near the river and shopping district. The lack of parking and strict check-in hours are minor trade-offs for most visitors.

9.1Based on 4,907 guest reviews and an overall rating of 9.1

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